Shipping policy

At The Frozen North, we work hard to get your order out quickly and reliably.

Processing Time

• Orders are processed and shipped the same day or the next business day after payment is received.

• You will receive a confirmation email with tracking information (if applicable) once your order has been shipped.

Shipping Carrier

• All orders are shipped via Canada Post.

• Delivery times depend on your location and the shipping option selected at checkout.

Shipping Rates

• Free shipping is available on all orders of $10 or more (before shipping and taxes).

• Orders under $10 will be charged a flat shipping fee of $1.99 displayed at checkout.